Posted filed under CompTIA Network+, MICROSOFT MTA NETWORKING.

Here are the steps for troubleshooting a network

  • Gather Information on the Problem
  • Identify The Affected Area
  • Determine If Anything Has Changed
  • Establish The Most Probable Cause
  • Determine If Escalation Is Necessary
  • Identify the Results and Effects of the Solution
  • Document the Process and Solution

 

**Source by wikipedia**

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