CompTIA Network+ | Microsoft MTA Networking: Troubleshooting

• gol


• 13 Jan 2016

Here are the steps for troubleshooting a network

• Gather Information on the Problem
• Identify The Affected Area
• Determine If Anything Has Changed
• Establish The Most Probable Cause
• Determine If Escalation Is Necessary
• Identify the Results and Effects of the Solution
• Document the Process and Solution

 

**Source by wikipedia**

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