Exin ITIL The Four P’s of Service Design

• gol


• 16 Feb 2016

The ‘Four P’s of Service Design’ represent areas which should be taken into consideration when designing a service. They are:

 

• People – Human resources and organizational structures required to support the service
• Processes – Service Management Processes required to support the service
• Products – Technology and other infrastructure required to support the service
• Partners – Third parties which provide services required to support the service

 

**Source by wikipedia**

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