Source: CompTIA IT Roadmap
Beginner/Novice
CompTIA A+
CompTIA PDI+
ITIL v3 Foundation
HDI DST (Desktop Support Technician)
HDI SCA (Support Center Analyst)
Microsoft MTA IT (Microsoft Technology Associate – IT Infrastructure Track)
Intermediate
ITIL v3 Intermediate
Microsoft MCSA (Microsoft Certified Solutions Associate): Windows 8
HDI DSM (Desktop Support Manager)
HDI SCM (Support Center Manager)
Advanced
ITIL v3 Intermediate
Microsoft MCSA (Microsoft Certified Solutions Associate): Windows 8
HDI DSM (Desktop Support Manager)
HDI SCM (Support Center Manager)
Specialty
CompTIA HIT Technician
