Experis has partnered with several local integrators looking to fulfill HelpDesk positions! If interested in learning more about position openings, please e-mail Elizabeth at Elizabeth.Kiely@experis.com, or call 301-921-3630.


Must hold Secret Clearance. Position is located in Bethesda, MD.

Required: Must possess an active Secret clearance and Security+ CE certification

Job Summary:

  • Ability to assist in the use of hardware, servers, printers, business software and operating systems.
  • Ability to resolve general hardware and software problems with customers having little or no background in computers.
  • Ability to conduct component level diagnostics.
  • Ability to maintain documentation for procedures and processes, as well as, maintenance logs and equipment databases.
  • Ability to effectively communicate orally and in writing.


  • Extensive experience in Microsoft based platforms (Windows XP, Windows 7, Microsoft Office Suite, etc.).
  • Significant understanding of Active Directory (Account Management, Organizational Units, Mailbox Management, Exchange features).
  • Significant experience in understanding of Network, LAN, VLAN (troubleshooting and setting up printers on network, identifying network versus local based issues).
  • Able to lead and manage projects (coordinating with other branches of IT, team player).

Scripting, MAC experience and some server experience.